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Patient Complaints: A Good Thing

As the former office manager of a 14-doctor pediatric practice, Paul Vanchiere is no stranger to the delicate business of handling patient complaints.From the dad who rails about a co-pay, to the mom…
Three young boys playing together with a tablet

Apps for Healthy Kids

In the ever-evolving world of digital technology, new tools to track and map our health appear on a daily basis.  But how many of these apps are designed to improve the health and wellness of kids?A…
A father and his young son working together with a tablet

Media Use By Children: Monitor and Model

We live in a time where exposure to all different types of technologies beyond TV, such as smartphones, computers, tablets, and all forms of social media, are an integral part, if not a dominant role in…