How-to Guides

PCC updates its documentation constantly. Check back often. These documents will open up in a new browser window.

What’s New?

Partner Release 09.2008 Update
Contract Fee Schedules (Allowables) Manual	(Video)

Partner Training for New Employees

Title	Read Online	Print or Download	Video Training
(Complete Manual)	HTML	PDF
Logging in, Running Programs	HTML	PDF	Video 1, 2
Editing Accounts and Patients (fame, notjane)	HTML	PDF	Video 1, 2, 3
Insurance Policies (policy)	HTML	PDF	Video 1, 2
Scheduling (sam, samview, inquire)	HTML	PDF
Patient Check-In (checkin)	HTML	PDF	Video
Patient Check-Out (checkout)	HTML	PDF	Video
Posting Personal Payments (pam)	HTML	PDF	Video
Triaging Phone Calls (pen)	HTML	PDF
Immunizations (imms)	HTML	PDF

Personal Billing and Collections

Title	Read Online	Print or Download
(Complete Manual)	HTML	PDF
Generate Personal Bills (bills, ebs)	HTML	PDF
Personal Money tracking Assistant (persview)	HTML	PDF
Understanding Personal Balances (coll)	HTML	PDF
Special Accounts Editor (cfs)	HTML	PDF
Sending Accounts to Collection	HTML	PDF

Insurance Billing and Collections

Title	Read Online	Print or Download	Video Training
(Complete Manual)	HTML	PDF
Generate Claims (preptags, ECS, hcfa)	HTML	PDF
Read EDI Reports (ecsreports)	HTML	PDF	Video
Insurance Company Aging Report (insaging)	HTML	PDF
Insurance Company A/R Report (inscoar)	HTML	PDF
Post Payments and Adjustments (pip)	HTML	PDF
Correct Mistakes (oops)	HTML	PDF	Video
Resubmit Claims (maketags)	HTML	PDF

Partner Reporting

Title	Read Online	Print or Download
(Complete Manual)	HTML	PDF
Running Reports in Partner	HTML	PDF
Patient Recaller (recaller)	HTML	PDF	Video
Smart Report Suite (srs)	HTML	PDF	Video
Partner Report Catalog	HTML	PDF

Partner System Administration

Title	Read Online	Print or Download
(Complete Manual)	HTML	PDF
Contacting PCC Support	HTML	PDF
User Administration (useradmin)	HTML	PDF
Office Hardware Photo Guide	HTML	PDF
Backing Up Your Partner Server (backups)	HTML	PDF
Shutting Down Your Partner Server	HTML	PDF
PCC's Hardware Purchasing Guide	HTML	PDF

Partner Configuration

Title	Read Online	Print or Download	Video Training
Adding & Configuring Insurance Plans	HTML	PDF
Contract Fee Schedules (Allowables) in Partner	HTML	PDF	Video
Adding & Configuring Providers	HTML	PDF
Customizing Form Letters (waffle)	HTML	PDF
Larger Partner Windows	HTML	PDF
Provider Identifiers and Alternate Providers	HTML	PDF	Video 1, 2, 3
Configuration Tips & Tricks	HTML	PDF
Using AniTa with Partner	HTML	PDF

Scheduling Configuration

Title	Read Online	Print or Download	Video Training
(Complete Manual)	HTML	PDF
Provider Profile Machine (profile)	HTML	PDF
Provider Work Schedule (scrod)	HTML	PDF	Video
Visit Blocking (cscb, rmscb, escb, addblock)	HTML	PDF

Other Partner Features

Title	Read Online	Print or Download	Video Training
Accounting Challenges	HTML	PDF
Check-In and Check-Out Appointment Lists	HTML	PDF
Tips & Tricks for the Partner Power User	HTML	PDF
Insurance Eligibility	HTML	PDF
Epidemic Prevention (epidemic)	HTML	PDF
Find Routines	HTML	PDF
Insurance Policy Log (policylog)	HTML	PDF	Video
Insurance Policy Page (policy)	HTML	PDF
Nurses Immunization Editor (nimms)	HTML	PDF
Partner Program Index	HTML	PDF
Patient-Based Insurance Transition Guide	HTML	PDF	Video 1, 2, 3
Structured Notes	HTML	PDF	Video

Linux Terminal Server Project

Title	Read Online	Print or Download
LTSP User Guide	HTML	PDF
Adding an LTSP Workstation or PC	HTML	PDF

Other

Title	Read Online	Print or Download	Video Training
2005 Immunization Administration Changes	HTML	PDF
Firefox Installation and Configuration	HTML	PDF
Installing an HP3380 Multi-Function Printer	HTML	PDF
OpenOffice Installation and Basic Use	HTML	PDF
Pine Internet and Network E-mail	HTML	PDF
SquirrelMail E-Mail	HTML	PDF	Video
Thunderbird E-Mail	HTML	PDF
Using Partner With MedBuddy	HTML	PDF
Using Partner With PhoneTree	HTML	PDF
Using Partner With Televox	HTML	PDF

Last updated: 12/11/07