Billing & Collections | EHR | Finance | Human Resources | Office Management | System Administration | Labs

OM-104: Beyond the Basics of Parnter

Implement timesaving Partner tools to streamline your operations. Stop manually counting your asthma patients. Locate associated patients and accounts quickly and identify flagged and problem families with ease. Learn to effectively use the Collection Report (coll), Special Accounts Editor (cfs), Daysheet Postings Check (dailycheck), Family Daysheet Summary (dsscan), Phone Encounter Notes (pen), recaller, tickle, referral, and other Partner programs and services often underutilized by practices. Fri. @ 1:15pm

OM-113: What's New in Partner

Learn about all the exciting changes to Partner and PCC's services over the past year. Taking full advantage of the dozens of changes we make with every Partner Update can be difficult. We'll discuss new features and updates to our popular programs and how your office can make more efficient use of Partner. Wed. @ 8:30am

OM-114: Clinical Tools in Partner for Nurses

Prepare for an electronic health record (EHR) by getting your nurses comfortable with the computer now. Introduce your nurses to Phone Encounter Notes (pen), the Nurses Immunization Editor (nimms), Patient Visit History (patinfo), and the Pediatric Advisor (pedadv), all of which can bring efficiency to your clinical tasks and improve patient care. Fri. @ 10:15am

OM-121: Unleash the Power of the Recaller

Partner's Patient Recaller (recaller) is a versatile program that will improve your practice's clinical health. Use the recaller to ensure an adequate supply of vaccine for patients at risk. Generate handouts to send to your patients with chronic diseases or send reminders to those due for well visits. Fri. @ 2:30pm

OM-122: Protecting Your Practice from Embezzlement

Embezzlement does occur, with repercussions that can last for a long time. The MGMA cites that approximately 75% of doctors will suffer a financial loss to employees at some point in their careers. Learn how to use Partner to implement proper checks and balances to minimize the risk of embezzlement at your practice. Wed. @ 1:15pm

OM-124: Consumer-Driven Healthcare Challenges and Opportunities

Today's fastest growing insurance model revolves around high-deductible health plans combined with a Health Savings Account (HSA). This consumer-driven insurance model will force patients to make more health care decisions on their own. We are already seeing sick and well visits on the decline at several practices due to consumer choice. Patient education on preventive care is key to surviving. Recalling patients and marketing your specialized services to patients is more important than ever. We'll help you navigate the challenges and opportunities for improving your current handling of these plans.Fri. @ 1:15pm

OM-125: Marketing Your Practice to Attract Patients

Marketing your practice is imperative, whether for a new practice or to maintain the viability of an existing practice. Where are your future patients coming from? Discuss strategies for attracting new patients and changing your business model to meet a changing demographic.Wed. @ 10:15am

OM-126: Bright Futures

Dr. Joseph F. Hagan is a committee chairperson of the AAP's Bright Futures initiative. Bright Futures promotes the preventive care and overall health of infants, children, adolescents, and their families through consensus and education. Dr. Hagan will discuss the latest findings and recommendations of Bright Futures aimed at maiximizing your time and the quality of care you provide at each well visit.Thur. @ 1:15pm

OM-127: Internal Chart Audits

Get E&M code-savvy with Donelle Holle, R.N.. Master the elements of Evaluation and Management procedural coding—time, history, physical exam, and medical decision-making—and what is needed to justify a level of care. Learn what is required in a detailed history and an expanded problem focused history. Discover what comprises the medical decision making component of E&M coding. Donelle will show you how to take advantage of your new coding skills to perform basic internal audits of your charts. Wed. @ 10:15am & Thur. @ 8:30am

OM-203: Evaluating Your Scheduling Needs

Learn how to optimize your schedule to meet the needs of your patients and your doctors. Do you have the appropriate number of blocks in your schedule? Do you have enough slots for sick, recheck, and well visits? Evaluate your past schedules and visit reasons to help you prepare for the future.Wed. @ 10:15am

OM-208: OpenOffice - An Introduction to Spreadsheets

Master the basics of spreadsheets using OpenOffice. Learn to create and save documents, format cells, insert columns and rows, and set print areas. Execute simple spreadsheet tools such as cutting and pasting, and using summation formulas. Wed. @ 1:15pm

OM-210: Web Site Hosting Services with PCC

Discover the advantages of having your Web site hosted by PCC! Our new Web site service will provide you with a secure and trusted place to host your site and a management tool that will eliminate the need for you to pay thousands of dollars to a Web designer. You'll have an appealing "brochure" site that you can control and update easily—without needing to know HTML. Fri. @ 1:15pm

OM-211: Telephone Triage Design and Implementation

A successful triage program improves the quality of care for your patients. Learn how to design a telephone triage program that works for your patients, your nurses, and your providers. Incorporate telephone triage standards and select and implement protocols appropriate for use in your practice setting with Carol Rutenberg's expert guidance. Carol Rutenberg, RN, MNSc, founder of Telephone Triage Consulting, speaks nationally on telephone triage management. Thurs. @ 8:30am

OM-212: Liability in the Medical Practice

What should you do if a lawsuit presents itself to you? Pediatric malpractice litigation expert, Dr. Herschel Lessin, will share his insight on how to successfully navigate the litigation process. He'll provide an overview of the malpractice process, ways to avoid being sued and the factors that often precipitate suits. Learn how to get assistance in all aspects of your defense, the difference between the rules of the courtroom and the rules of the exam room, and how to behave in a deposition and trial (including tips for dealing with trick questions). Thur. @ 2:30pm

OM-301: OpenOffice - Advanced Spreadsheet Functions

Use OpenOffice to import text and comma-separated values files from SRS for easy manipulation. This course will benefit those who have mastered the basics of OpenOffice and are ready to use advanced spreadsheet functions for historical data tracking, graphing, or detailed analysis.Fri. @ 10:15am