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Re: BCBS not paying for ADHD

I say the total opposite--fight for the work that you do.


We get paid for ADD codes in Michigan. We had to fight the carriers, but we
get paid. We generally bill them with a 90862, but do get paid with
99212-99215.

Brenda Roderick
Office Manager
Kids Creek Children's Clinic

----- Original Message -----
From: "Kevin Perryman" <>
To: "'Ajey Godbole'" <>; <>
Sent: Wednesday, August 04, 2004 10:54 AM
Subject: RE: BCBS not paying for ADHD


> First, Don't waste your time fighting this issue.  As far as your
> billing manager goes they are right on the mark.  This is one of the
> battles that you should just walk away from.  Look for the battles that
> you at least have some chance of winning.  Because the plan defines
> these codes as Mental Health Codes they have State and/or Federal law on
> their side. Specifically if it is an individual policy they have the
> Texas Department of Insurance Rules and Regulations on their side for
> benefit coverages provided.  If the plan is an employer plan then it
> falls under ERISA as a Benefit Plan issue.
>
> Second, recognize this fact and develop office policies to handle the
> issue in the future.
>
> Many insurance carriers will not pay for ADD/ADHD work ups performed by
> pediatricians. However they will pay when performed by a Neurologist or
> psychologist or psychiatrist.  Inform the families up front that many
> insurance carriers consider this to fall under mental health benefits
> and that if you perform the evaluation the family may have to pay the
> full charge.   Also, let them know that if they chose to they can have
> the evaluation performed by a neurologist or a psychiatrist, they may
> not be liable for the services as insurance may cover it under their
> benefits.  At that point it is the patients choice on what to do.
>
> The best thing to do is to know that codes in the 290-319 series are
> Mental Health Codes and that they are not reimbursed to PCP's.  Know
> that when patients call to schedule evaluations for School Problems,
> Behavior problems, Antisocial behaviors, etc. that they need to be
> informed that as a PCP you can see them for those problems, however,
> most insurance companies do not reimburse such services in the PCP
> office and that they may be better off seeking care from a Neuro or
> Psych.  Tell them they need to call their plan and verify coverage and
> that after doing so they can call back if they want to be seen by you.
> When they come be sure to have them sign a waiver stating everything you
> told them and that they may be responsible based on their insurance
> plans determination of benefits.  If denied as a non-covered service by
> a PCP they will be responsible for the charges.
>
> Finally, after the initial diagnosis is made, you are no longer seeing
> the patient for 314.00 or 314.01 but for V58.69 Management of Long-term
> High Risk Medications.  Typically you are seeing the patient for
> medication adjustments Adderall, Strattera, etc.  Bill a level 99213 or
> 99214, some cases 99215.
>
> ************************************************************************
> **************
> Billing 99212, 99213, 99214 with V58.69
>
> We are paid 100% of the time from BC/BS of Texas without any problems.
> ************************************************************************
> **************
>
> Some alternatives are as follows: we have billed initial evaluations but
> the initial evaluation are not billed as 314.00 or 314.01 since the
> diagnosis typically is not complete and the concerns were not specific
> to ADD/ADHD.  We code based on signs and symptoms, Forgetfulness (780.93
> memory loss), Lack of coordination (781.3). We also have used 'Secondary
> Diagnosis' codes as primary with some carriers without problems, i.e.
> V40.0 Problems with learning, V61.29 Parent-Child problems, other,
> V62.81 Interpersonal Problems, NEC, V40.3 Behavioral Problems, V62.3
> Educational Circumstances - Dissatisfaction with school environment.
>
> BCBS has accepted some of the secondary dx codes as primary but not all.
> Most other insurance carriers accept the secondary as primary.  Cigna is
> the only carrier that I have had that repeatedly denied all secondary Dx
> codes as a secondary and they needed a primary dx code.
>
> Remember, you are a provider of service.  You are not an insurance
> carrier, you do not write the insurance benefits or coverage rules.  If
> patients and families get upset at you, redirect the anger toward the
> insurance carrier.  "I understand your upset, however I must follow the
> rules that are set by YOUR insurance carrier.  I did not write the
> insurance policy, your insurance carrier did.  Therefore, you can take
> the issue up with the insurance carrier or with the Texas Department of
> Insurance.  As the insured individual you have more rights under the law
> then I do as the provider of service to appeal the decision of the
> carrier."
>
> Hope this helps,
>
> Take care,
>
> Kevin Perryman
> Kerrville, Texas
> (830) 896 - 2758
>
> 
>
> -> -----Original Message-----
> -> From:  [mailto:]
> -> On Behalf Of Ajey Godbole
> -> Sent: Tuesday, August 03, 2004 10:24 PM
> -> To: 
> -> Subject: Fw: BCBS not paying for ADHD
> ->
> ->
> -> ----- Original Message -----
> -> From: Ajey Godbole
> -> To: 
> -> Sent: Tuesday, August 03, 2004 10:23 PM
> -> Subject: BCBS not paying for ADHD
> ->
> ->
> -> I was informed by my billing manager that BCBS of Texas is
> -> not paying the practice for a patient with ADD (without H) I
> -> have seen 6 times in the office already. Apparently they and
> -> a lot of other insurance companies in Texas are not paying
> -> for 'mental health' diagnoses if billed by a primary care
> -> provider. They will only pay for these diagnoses if seen by
> -> a 'mental health professional'. The subliminal msg. is: bill
> -> for 'something else' and it will get paid.
> ->
> -> I wonder if any of you has run into this. I am drafting a
> -> letter to send with an appeal of the denials and I plan to
> -> fight it for months if necessary but my manager tells me it
> -> is futile!
> ->
> -> =ajey
> ->
> -> -------------------------------------------------------------
> -> ----------
> -> questions: "" or
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> ->
>
group.
>