Such a fresh subject in our minds. We approached one of our HMO's about this and they said NO WAY. We debated on charging and have implemented some other "policies" in our office regarding phone calls that we're going to try before we implement charges. This is what we're planning on charging: 99371 (Phone call, level 1) $25.00 (See CPT description) 99372 (Phone call, level 2) $50.00 Forms Fee $3.00 (we charge this currently) for any camp, sports, daycare or other forms that are not brought to the appointment with them. $25.00 per medical record (we currently charge this) to patient $45.00 per medical record to "other agencies" $15.00 prescription refill because it was lost or medicine was lost $14.00 per call for After Hours calls (this is what we're charged by our nurse triage service, we anticipate charging $15.00 per call) ----- Original Message ----- From: "Karen Cookson" <> To: <> Sent: Wednesday, August 04, 2004 1:48 PM Subject: Charging for Telephone Calls > Hi, > I am interested to know if any other practices are charging for phone calls > made to patients after office hours? If so, can I ask what you are charging? > Do any insurance plans currently cover these charges? Thanks for the info. > Karen > group. > >