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collections

I usually don't have a clue as to which of my patient's families actually
pay for my services.  I sort of like it that way.  But, today my billing
secretary showed me a 250 or so accounts that were more than 120 days old
that each owed more than $100 USC.  She said that she had written off $3700
dollars worth of accounts that were so old we were loosing money on a stamp
every month.  She wanted my OK to put these patient accounts into a "cash
at time of service" file.  I looked at the names on the list and wish I
hadn't- there are some families I really had worked with that had not so
much as made a token payment on account-  nor had called to say that they
were having monetary problems at the moment.  What do I do- I can't turn
away a sick child?  Yet I don't run a free clinic I wish I hadn't looked at
the list.   I shouldn't complain- my husband's past due accounts are MUCH
higher.  Did you know that in rural America the surgeon that wakes up in
the middle of the night to take out a sick appendix only gets paid for a
little over half of the ones he takes out. I hope that if they forget to
pay they at least wouldn't forget to stop to help him change a flat tire on
the side of the road some other night.  Kim Burlingham, MD




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