Michael Sachs wrote:
> One particular family prompted this post. They're obnoxious, demanding,
> and impossible to get out of the office once they arrive (the relatives who
> referred them apologized in advance at the time). Now this family will be
> moving to N.Y. in two weeks (hooray) and called for a check-up "just to
> make sure everything's all right before they move."
> (can I code it 99393-99?).
>
> So do I:
>
> 1) cave in, or do I
It seems to me that you ought to be able to charge cash for such
unnecessary services if the policy does not cover it and particularly if
you feel that it is not medically indicated. Imagine if you did ear
piercing (I used to) and the family demanded a hole in each child's ear.
It's not covered, you charge.
Or . . . just say that you're booked until September -- I know I am
already with all the back to school checkups.
> 2) have my staff gently explain that their insurance only covers visits
> every two years at his age (which is my standard) and I know a nice
> pediatrician in Long Island who would be happy to assume his care after
> they move!
I just checked the appointment book, I'm booked through 1998!
> P.S. Gary, I have no idea which part of New York they're moving to and
> wouldn't even consider giving your name (or anyone else's) to a family like
> this.
Who said I was in NY?
--
Gary M. on a continent somewhere north of the equator
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