IN>In a message dated 97-08-22 14:01:47 EDT, (Michael IN>Sachs) writes: IN>> 1) cave in, or do I IN>> IN>> 2) have my staff gently explain that their insurance only covers visits IN>> every two years at his age (which is my standard) and I know a nice IN>> pediatrician in Long Island who would be happy to assume his care after IN>> they move! IN>> IN>I don't know if it would work with that family,but we've used #2 for several IN>insurance-related problems. We tell them that their insurance company no IN>longer covers ___________. This ranges from lab tests to freezing warts to IN>suturing lacerations in the office. (I still can't believe the insurance IN>company would rather have me send the patient to the ER for suturing a simpl IN>laceration). IN>Moshe Adler, MD I am a pediatric nurse and mother. I would suggest letting the family know that the insurance will not cover the visit, but you'd be happy to see them. Arrange (with charges as apprpriate) to have a copy of their records ready and the names of two or three pediatricians in their new area. It is frightening to be in a new area and not know who to call if your child is sick. Having copy of the chart readily available and a recent physical should make the new pediatrician more comfortable if a minor illness (strep throat, ear infection etc. ) needs to be treated right away. Think about how you feel when a new patient calls you for treatment and you don't know anything about them. Patricia Dyer, RNC Albany, NY