>>Return-Path: <> > >In a message dated 97-08-24 09:46:10 EDT, (Michael >Sachs) writes: > >> By the way, we stood firm and Mom stopped arguing with the front desk >> fairly quickly. The child did come in for his third Hep-B that afternoon >> (without an office visit), they said a very nice goodbye, and I felt >guilty >> for my previous post calling them obnoxious. >> >Reminds me of an episode with a family we had several years ago that ended >differently. They were moving to another part of the state, and brought 2 or >3 of their kids in for one last check-up before they left. This was a PPO, >not an HMO plan. We saw them, gave them a list of pediatricians in the new >area, and said goodbye. At the desk, mom said she didn't have her checkbook, >could we send her a bill? They were not problem patients in the past. Mom >gave us her new address. We sent a bill--it came back marked "no such >address" or something similar. The insurance had been cancelled. Their >local mail was not being forwarded. We never figured out if they really >moved, or if they did, where. That balance is still with the collections >agency, but they have had no luck, either. > >Moshe Adler, MD > > > Good story. Unfortunately, probably not all that uncommon. Shows what you get for being nice. Michael Sachs, M.D.