~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ This message is from PedTalk! To reply to the group, use "" ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ In a message dated 97-11-14 08:08:07 EST, writes: > 1) Number of MD's in practice 3-4 > 2) Number of nurses assigned to phone triage each day 1 in the main office. The nurse at a satellite office does everything--phone, shots and lab. > 3) Background of phone personnel who actually give advice/triage > (nurse, MA) > For a long time, all our nurses were RNs. Lately, we've hired a couple of LPNs and have been very pleased with their performance. Our MAs only put patients in rooms (ht, wt, bp, temp). We do have the more experienced nurses spend a lot of time with new nurses to train them in phone triage. It's their least favorite job. They worry about missing something serious and not bringing a child in, or bringing in kids who really don't need to be seen, and getting yelled at. Moshe Adler, MD