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Re: Letters for patients

Last month I was flown to Houston to testify in a custody court case that
centered around a Houston pediatrician's letter.  He, I think
unintentionally, alleged that the child's father was negligent in not
applying "Premarin" cream regularly and caused a "morbid" labial adhesion.
I had to testify in the father's defense.  I had informed him that I treat
labial adhesions when symptomatic (UTI, dysuria).  I did not discuss it with
him, but I strongly suspect that the Houston pediatrician would like to have
that letter back.  I think your word "careful" is the key.  I am very
careful writing any letter that I know will be used by a parent against
another one.
On a lighter note, a mother asked for a letter last July instructing the
child's father not to give him a "burr" haircut.  She wanted me to use skin
cancer as the medical reason....I told her that I hadn't seen those studies,
and that I would have a hard time writing the letter with sons at home with
the same cut.
Rick Rogers MD, general peds

> I'm frequently asked to write letters for families for various reasons.
> Sometimes there are obvious medical needs, such as a justification for
> speech therapy, for Neocate in a completely formula intolerant infant,
etc.
>  Sometimes an insurance company has denied a legitimate claim, or if
> they're applying with a new insurance company they need a letter
explaining
> a resolved or controlled medical condition if the company is claiming
> "pre-existing condition."  But there are also requests for legal reasons,
> often in a divorce situation where one parent wants a letter stating that
> they came to all the appointments and were compliant with instructions
> while the other parent never came to the office.  These legal letters,
> while factually accurate, can be misleading if introduced as an isolated
> document in a divorce proceeding (as one annoyed parent pointed out to
me -
> after the fact).  I've tried to become more careful about writing letters
> in this situation, I'll choose my words very carefully, and I'll tell the
> parent that I'm going to cc: a copy to the other parent.  The worst
> situation I've encountered like this was one where the father was accusing
> the mother of Munchausen by Proxy and the mother claimed the father was
> being manipulated by his sister, a child psychiatrist.  I was caught in
the
> middle, had no idea who was telling the truth (if either of them were) and
> the only winners in this case were the attorneys.
>
> Today a mother asked me to write a letter because her son had a hernia
> diagnosed by me the day after he was in a car accident, and she wanted the
> auto insurance to pay the out-of-pocket medical costs of the hernia
repair.
>  I explained that the accident didn't cause the inguinal opening to
appear,
> though the accident and the subsequent crying "might" have caused enough
> intra-abdominal pressure to result in the protrusion into the scrotum,
thus
> enabling me to diagnose a previously undetected hernia.  Since the office
> note also stated, "scrotal swelling seen x3 days" and the accident had
> occurred only one day  before I saw the hernia, it turned out I couldn't
do
> much for her after all.
>
> But this got me to thinking about requests such as this.  She also wanted
a
> complete copy of the chart for the legal proceedings.  This would take
> about 15 minutes or more of staff time.  Had I written the letter, it
would
> have taken me about the same time.  Some of these letters have taken 30
> minutes or more since I really want to be very precise in what I write,
and
> this is a responsibility that cannot be delegated to office staff.
> Obviously there is no reimbursement for these services (probably not many
> attorneys who would do this at no charge).  While I don't mind when there
> is a true medical issue involved and I'm helping the family and/or child
> with a health issue (especially if it's to help obtain coverage for denied
> services or a new insurance policy), I'm not sure if composing a letter
for
> a parent's legal battle should be a pediatrician's responsibility, unless
> the pediatrician believes that the issue directly affects the child's
> health (as in MPB, for example).
>
> Anyone have any thoughts, experiences, office or personal policies, etc.
> that they'd want to share?
>
> Michael Sachs, M.D.
> General Pediatrician
>
group.
>