Partner's flexible reports offer an immediate, accurate view of your business lets you see your practice from many revealing angles. Your scrutiny of bottom-line issues means you can make improvements quickly and return to your patients, while you enjoy a healthier bottom line. Using Partner's wide variety of pediatric-specific reports allows you to improve your accounts receivable, negotiate successfully with insurance companies, communicate effectively with patients, physicians, and staff, and examine productivity. PCC will provide you with the system administration tools necessary to securely handle these managerial tasks from within the office or from a remote or home office.
Rein in Your Accounts Receivable
Thanks to Partner, the average PCC client has an accounts receivable less than half the national average. You can dramatically reduce your outstanding A/R by taking advantage of PCC's EDI services, and better manage your accounts with Partner's detailed reports specifically designed to help you zero-in on problem accounts and insurance payors.
- Submit electronic claims for free to hundreds of participating payors through PCC and get low rates for all others.
- Partner's ebills option not only saves you time, but will improve your collection rate. PCC clients who use ebills have, on average, a 10% lower accounts receivable than those who don't.
- Get an aging breakdown by insurance company, reflecting insurance plan changes among families. You will know exactly how much each payor owes you by aging category.
- Customize your daysheet and deposit slips. Partner has hundreds of configurable options that reflect the way your practice operates; you can choose and change options at any time. Sort and view your reports in many ways, including by user, date of service, payment type, provider, insurance, patient, and family.
Negotiate Successfully with Insurance Companies
Use Partner's financial reports to help you determine which insurance companies are not paying you appropriately for services, and which are actually costing you money to see their patients! You'll have the figures available to you for sucessfully negotiating with your managed care insurance companies. Our experience shows that doing your homework with Partner's reports will help you get the reimbursment you deserve.
- Find out which insurance companies are paying you the best (or the worst) for well visits, sick visits, labs, and more.
- Calculate your visit rates by age group and determine what your capitation rates should be.
- Determine which payors pay you the fastest—and the slowest.
- Compare your fee-for-service and capitated insurance reimbursement to determine whether to continue or renegotiate your capitated contracts.
- Charge the right fees by taking advantage of PCC's RVU analysis report.
Communicate Effectively with Patients, Physicians, and Staff
There are many tools available with Partner to help you communicate effectively with your patients and with your staff. You can set up automatic reminders for meetings; automatically generate patient letters for flu shots or well visits; generate patient handouts based on visit type; and provide physicians with visit-specific encounter forms and chart notes to make their paperwork easier.
- Use Partner's recaller to mitigate the financial and scheduling impact of seasonal demands. Send personalized letters to everyone who needs a flu shot in the fall; send postcards to parents to remind them of immunizations; or print a list of children who have missed physicals so your staff can call and schedule appointments.
- Use Partner's configurable encounter forms to standardize your charting, patient educational documentation, and checkout process. On the clinical side, you will be prepared for chart audits, and you will be ready for an easier transition to an electronic medical record. On the billing side, you will collect more money and see fewer mistakes.
- Make effortless changes to your chart note forms and patient handouts. When you need to make changes, you won't need to purchase a new stamp or toss out a stack of outmoded hard copies. Make a quick change electronically and watch it take effect immediately.
- Prepare memos in advance to be sent to different groups within your office. Automatically remind physicians of monthly meetings, or send a note to yourself in three weeks to sign up for the PCC Users' Conference.
- Use Partner's free e-mail to communicate with PCC and with other practices. Create internal mailing lists to increase communication within your office.
- Participate in the PartnerTalk online newsgroup, your direct connection to an online, e-mail dialogue with other Partner users and healthcare professionals.
- Create form letters using custom variables to automatically insert patient account or practice information.
Easily Monitor and Improve Productivity
Partner allows you to examine productivity in many ways that will ultimately improve your bottom line. You can ensure the most productive, yet not overbooked, schedules for your physicians.
- Examine productivity by provider or by location. Determine if your remote location is paying for itself.
- Monitor provider coding patterns. Get a clear picture of procedure and diagnosis distribution by provider and location.
- Make sure your schedule meets your requirements. Partner lets you examine your appointment utilization so you can see whether you offer the right types of appointments at the right times.
- Evaluate your business hours and provider coverage by tracking your total appointments with Partner.
- View missed and canceled appointments to help examine the health of your practice. Drill down by appointment type to monitor missed well visits.
Remove System Administration Headaches
PCC removes the headaches often associated with system administration tasks by providing the tools and services you need to operate a secure network in your practice. From your Partner Server's Linux-based operating system to the services provided by our support staff, we offer solutions designed with security in mind, without compromising the tools you need to effectively work.
- Interface with your EHR, so you can input and extract data from Partner.
- Access Partner remotely and securely using a dial-up modem or the Internet.
- Enjoy the efficiency and security that comes with Partner's regular, automatic back-ups of your valuable data.
- Monitor your network security with PCC's port scanning reports.
- Use your favorite hardware. PCC's flexible network solution works with a mix of Linux, Windows, and Macintosh computers.
