PCC's support is unlike any other support experience you've had. Your PCC subscription guarantees that you will get the personal support help you need. Should we fail to call you back within your Guaranteed Response Time, we'll pay you $150!

Support When You Need It

The many clients who have come to PCC after suffering from other companies' versions of support tell us that they cannot get over how great it is to get real support from PCC.

Unlike our competitors, we take many preventive actions to stop problems before they start, and keep your data secure. Our Partner software includes daily checks and fixes of problems or errors uncovered by the Nightly Error Detective (ned). Your system is checked every night and sends critical error messages to the Partner Solutions Team to ensure a fast response to critical items.

After business hours, your call for help in an emergency will reach a member of our team who will respond within the hour by phone. This means peace of mind day or night, whenever an emergency occcurs.

No other company could be more confident of the reliability of its software or support staff than PCC. That's why we can offer you our money-back GRT.

More Than Software Support

Whether you have a question about Partner software, need assistance with a hardware problem, or want to schedule training or practice management consulting, PCC's staff is available to help you. Our team of experts can be reached by phone, e-mail, or fax. With PCC, you can ask unlimited how-to questions, always backed by your Guaranteed Response Time.