What it’s like to be a PCC practice
Our clients enjoy long-term working relationships with PCC. We become your partner, getting to know the ins and outs of your practice, recognizing your voice on the phone, and traveling to your office on more than one occasion. When you call, we give you the attention you deserve, and the answer that’s right for your practice. And all of this is included at no extra cost.
Data conversion and transition
When you choose PCC, we commit to the success of your practice by providing the helping hand you need as you transition to the PCC experience. Our guided go-live process is personalized and includes onsite training, documentation, web labs, and implementation, all supported by a dedicated New Client Implementation Specialist. We guarantee that your data is retained and secure, and that your practice is trained and ready to go. This high level of support helps your office move through the implementation at the pace that’s right for you.
We provide one-on-one training, group training, weblabs, and a host of online resources to get you started, to train new employees, and to continuously keep your staff productive and up to date.
Ongoing technical support
PCC will always be there by your side. With complete IT, network infrastructure and hardware support — day and night — you’re always up and running when patients walk through the door.
Guaranteed help anytime
Our round-the-clock emergency support team is always available, 24 hours a day, 7 days a week, 365 days a year — at no additional cost to you.
Free server upgrades
Regular server upgrades, on-site at your practice, are included with PCC. This safeguards the integrity of your network, the speed of your system, and the security of your data.