Your practice performance is important to meet your goals for the future. PCC EHR’s Dashboard delivers a series of pediatric benchmarks that offer a quick way to measure vital aspects of your performance, compared to other pediatric practices. The more you know, the more successful you can become.
Pediatric benchmarking offers a quick, easy assessment of both clinical and operational performance metrics. With our Practice Vitals Dashboard, you can check your scores, analyze your trends, and view graphs that compare your clinic to average PCC clients as well as top performers.
With PCC, your financial pulse and clinical pulse are measured daily. By checking your progress and comparing it to pediatric benchmarks such as A/R Days, Revenue Per Visit, and Missed Appointment Rates, you can begin to see the ways in which you can achieve your practice goals.
Pediatric benchmarks for PCC clients
These metrics are averages for PCC clients.
*PCC Childhood Immunization benchmark is on par with Commercial HMO benchmark, as reported here.
A/R Days
What it measures: Approximates the time it takes to collect outstanding balances. Allows practices of different sizes to compare results.
How to calculate: Divide A/R total by average daily charges (use at least 3 months of data).
Well Visit Rates (Patients Under 15 months)
What it measures: The percentage of active patients who turned 15 months old in the past year who have received six or more well visits by the time they turn 15 months of age.
How to calculate: Divide the number of your active patients who:
- are currently 15-27 months old
- were seen for at least one visit at your practice before they were six weeks old
- had six well visits before they turned 15 months of age
by the number of your active patients who:
- are currently 15-27 months old
- were seen for at least one visit at your practice before they were six weeks old
Missed Appointment Rate
What it measures: The percentage of appointments that were marked as missed. Missed appointments represent revenue loss and delayed patient care.
How to calculate: Divide the total number of missed appointments by the total number of scheduled appointments.
Clean Claim Rate
What it measures: The percentage of claims that are accepted by payers upon claim submission by PCC.
How to calculate: Divide the total submitted claims that were accepted by the payers by the total number of claims submitted overall.
Revenue Per Visit
What it measures: The average revenue generated per patient visit, across all payers and visit types.
How to calculate: Divide your total revenue by your total number of visits for a given time frame (one year is best).


