Everything we do for our clients is covered in one monthly fee, with no surprises — ever. From data conversions and training to ongoing support and customization, it’s all included in one price.
Our pricing model is simple. PCC offers a comprehensive package of pediatric-specific software, service, and support that is covered in one monthly fee, with no additional costs or surprise fees. We include it all so that you don’t have to worry about nickel-and-dime costs every time you need to reach out to us, whether you need make a change or have a technical emergency. You’ll be covered, so you can move on to more important things — like providing great care to your patients.
As a PCC client, your complete EHR, medical billing, and support expenses will always be predictable. Your cost stays the same even if you require extensive training, a custom report, support during non-business hours, or multiple changes to your EHR templates. With better control of your finances, you can worry less and confidently plan for the future.
|Included in One Flat Fee
Pediatric-specific clinical workflow software
Complete financial management software
Patient accessible personal health records and payment integration, accessible anywhere via mobile and desktop
Practice specific clinical and financial insights; from revenue to vaccination rates, improve your performance against the benchmarks of other pediatric offices to meet your goals
Our powerful mobile app, includes EHR, billing data, and the ability to sign documents as well as mark tasks complete
All your data securely transitioned to our system at no extra cost
Complete Tech Support
A personal support team of experts available anytime, including complete IT, network infrastructure, and hardware support
24/7/365 customer support to meet any of your questions. Dedicated Client Advocates who work directly with you to ensure your success
Regular upgrades to continually safeguard the integrity and speed of your system
A robust online knowledgebase detailing PCC’s software updates, including video how-to guides. Available online and in the EHR
An engaged, networked peer community of other PCC clients
Complete protocols library, PCMH resources, The Independent Pediatrician magazine, and the PCC blog
“When comparing costs, look at the big picture. PCC isn’t the cheapest, but you get what you pay for. There is no nickel and diming. You pay the monthly fee and that’s it. Upgrades are included, webinars are included, unlimited tech support is included, and even their annual Users’ Conference is included.”
Dr. Michael Sachs, Premier Pediatrics, Beverly Hills, CA
Costs and Limitations
PCC EHR is offered to pediatric practices as part of a comprehensive service plan paid for by a single monthly fee. This fee includes all features and modules of the software, including the patient portal, and all support services. Clients must sign a contract to engage the service. The standard contract term is three years. An early termination fee applies.
A small one-time fee applies to providers upon enrollment in Electronic Prescribing of Controlled Substances (EPCS) to cover the cost of the electronic token.
Some practical limitations may apply in certain circumstances. Most notably, the exchange of notes or transitions of care through the Direct transmission method. PCC EHR relies on a third-party provider, Updox, for this service. The exchange of data through this service is limited to the trust networks with whom Updox has an established connection. While this list grows steadily, some destination providers may not be available to you. Also, PCC EHR has limited abilities to search for subscribed Direct providers. In many cases, the recipient’s Direct address will need to be obtained independent of the software. Finally, we have found in practice that many providers do not have Direct accounts and are therefore unavailable for the exchange of data.
PCC EHR interacts with a database running on a server located in the client’s office or securely in the cloud. Medical practices with multiple offices will require superior data connections between the offices for optimal operation of the software. While the software will operate properly, clients could experience slow response times if the remote office lacks a business class data connection. Obtaining such a connection would yield third-party costs to the client.
Some features of PCC EHR require an active Internet connection. These include e-prescribing, Direct, patient portal administration, and immunization forecasting.