• Clinical Workflow Tools

Pediatrician in conversation with a parent

Clinical Workflow Tools

PCC Complete incorporates a suite of powerful clinical tools that goes beyond typical electronic health records. PCC EHR software helps you streamline the clinical side of your practice, allowing you to be highly efficient while you focus on providing excellent care.

Our clinical workflow tools were designed in collaboration with top pediatricians, so we understand the flow of a busy clinic and the challenges you face every day in the changing healthcare environment.

Our electronic health record (EHR) software streamlines your operations and makes patient visits flow more smoothly. Intuitive and easy to use, it allows you to document seamlessly during visits so that you’re less distracted and conversations can flow more easily. And it allows you to connect quickly and accurately with everyone involved — before, during, and after the visit.

Patient Engagement

Automated Patient Recall System

Secure your practice as their medical home

  • Keeps patients coming back in regular intervals for well visits, preventive care, and chronic care
  • Helps ensure a full schedule
  • Supports and deepens relationships with patient families

Patient Portal

My Kid’s Chart brings patients closer to your practice

  • Secure access to medical information for families
  • Tracks diagnoses, medications, immunizations and appointments in real time
  • Easy-to-use
  • Mobile-friendly

Enhanced Provider-Patient Confidentiality Tool

To support patient privacy

  • Easily choose when and how you share data with family members and vendor partners
Insight and Information

pocketPCC Mobile App

Patient information always at your fingertips

  • Access patient and practice data on your mobile device
  • Highly secure
  • User-friendly and robust

PCMH Tools

Practice guidance and pre-validation

  • PCC includes reports and software functionality that help you meet requirements for NCQA’s PCMH recognition program
  • PCC clients can achieve an additional 51.5 points toward PCMH recognition

AAP Pediatric Tools

Pediatric education and information at your fingertips

Licensing built into our system free of charge, to support your clinical workflow

  • AAP Red Book
  • Pediatric Care Online
  • Pediatric Coding Newsletter
  • Pediatric Protocol Templates
  • Bright Futures Protocols
Prescribing & Connecting


Advanced online prescription capabilities

  • Fast Prescription Writing: With PCC eRx, you can write a prescription in just two clicks: one click to select from your favorites, one click to submit
  • Smart Searching: With PCC eRx, the smart searching functionality knows when you are close enough, and lists the best options
  • Learning Patterns: PCC eRx will learn your habits and build lists of overall favorites, as well as favorites for specific drugs
  • Retail Rx History: With patient consent, you can search the last two years of reported prescription drug history
  • Automatic Prescriber Location: The new prescriptions interface will automatically select the location from the visit, saving time for physicians who prescribe from multiple locations
  • Formulary Matching: PCC eRx automatically checks to see if a patient’s insurance will cover the medication prescribed by matching patient phone numbers with formulary information
  • EPCS Support: PCC eRx will support electronic prescribing of controlled substances


Direct connection to your state’s registry

  • Quickly see upcoming recommended immunizations for each patient
Patient Charting

Custom Chart Notes

Charting designed for your workflow

  • Pre-designed or customized to match your workflow
  • Streamlines the charting process
  • Helps code and bill for the visit

Data-Based Growth Charts

Accurately track your patients’ growth

  • Easy to read and share growth data during patient visits
  • Reliable data providers, including the CDC and WHO

Flexible Pediatric Visit Templates

Templates that provide easy flexibility

  • Our library of pediatric templates sets the stage for your customized EHR solution
  • Add a sibling visit, or create a sick visit during a well visit. It’s easy to open and code extra appointments on the fly
  • Customize and merge templates as needed
  • Take advantage of PCC network protocol favorites as well as AAP Bright Futures™ templates

Customizable User Interface

Tailored for each practitioner

  • Supports different work styles and workflows
  • Every clinician in the office can modify his or her own interface for optimal efficiency

“Just want to say that the Outstanding Tasks component is saving us so much time and aggravation in completing tasks and ensuring patients are receiving follow-up care, etc. Thank you!”

D-Jo Emmel, Office Manager, Children's Health Partners, Naperville, IL

“Just want to say that the Outstanding Tasks component is saving us so much time and aggravation in completing tasks and ensuring patients are receiving follow-up care, etc. Thank you!”

D-Jo Emmel, Office Manager, Children's Health Partners, Naperville, IL


Financial Management Tools

The path to managing your practice’s finances, including billing, claims processing, reporting, and data analysis.

Mobile Solutions

Take your practice on the go with powerful mobile tools that make life easier for you and your patient families.