Why Choose PCC?

We help pediatric practices achieve clinical and financial excellence by providing the tools and services that foster true independence and efficiency. Below are many of the outstanding benefits your pediatric office will experience when you join the PCC community.

30+Years in Business
98%Customer Loyalty
100%PCC Billing Satisfaction

An EHR Solution Designed Exclusively for Pediatrics

Unlike other vendors, PCC is an EHR and medical billing software company focused solely on pediatrics, devoting all our resources to the issues that matter most to independent pediatricians. We regularly engage with our Pediatric Advisory Board, stay current on the latest developments in pediatrics, and offer world-class resources to our clients. Our singular focus helps us continue to have the highest client satisfaction ratings in the healthcare IT industry.

We serve a broad, national pediatric community, from single practitioners to large, multi-practice groups. Our unique network of professionals collaborates online, in their regions, and at our annual conferences. It’s a highly engaged community that shares ideas and elevates everyone.

PCC is active in the pediatric industry, regularly presenting at national seminars and sponsoring a variety of pediatric publications, including The Independent Pediatrician magazine. Our expertise, commitment and thought leadership has given pediatricians a better way to handle practice management for over 30 years.

Son of a PCC client

Comprehensive Pediatric Practice Analytics

With PCC, you get instant insights into the financial and clinical health of your practice. Our Practice Vitals Dashboard is your daily at-a-glance overview, providing easy-to-understand charts and scores, and organizing your most pressing top-level priorities.

These analytics help you stay on top of what’s happening in your practice and what may be affecting your bottom line — insight that is critical to your success.

Award-Winning Service & Support

We’re proud to prove our track record by announcing that for the second consecutive year, PCC was named a KLAS Category Leader for the Ambulatory Specialty EMR segment in the 2020 Best in KLAS: Software and Services Report. Our world-class service is what we’re known for at PCC, and we consistently outrank our competitors with our near-perfect score for personalized support. We’re a trusted partner who stands with your practice, giving you the real-person attention you deserve and the solutions that are right for you. 

KLAS Category Leader 2020 2019 - Why Choose PCC?
KLAS Score Distribution - Why Choose PCC?

What’s the KLAS: Software and Services Report?

The KLAS report is a tool for providers, hospitals, healthcare systems, and payors to review healthcare-related software, services, and equipment based on data from other healthcare professionals. KLAS is an independent vendor who collects reviews from health industry professionals and presents the resulting data to facilitate your practice’s research process and decision-making. Since KLAS reports reflect the views of real physicians and professionals, they are an honest and impartial look at the quality of today’s health software and services.

What does this mean for pediatricians?

In previous years, PCC was scored relative to other EMRs from all specialties. This year’s KLAS released an additional pediatric specialty report that has an important distinction: it compares PCC’s performance with other EMRs based on scores only from pediatricians. By focusing on pediatric needs, this year’s report reflects PCC’s work in the field of pediatrics, and gives pediatricians’ insight into the solutions made specifically for their practice of medicine.

How did PCC perform?

We received an overall score of 96.1 in six major categories: Culture, Loyalty, Operations, Product, Relationship, and Value. We’re proud that our work in 2019 resulted in an improvement upon our 2019 score — it’s all part of our goal in meeting the unique needs of pediatricians.

How do I access the KLAS report myself?

As a medical professional you can access the full 2020 Best in KLAS report as well as the Pediatric Specialty report at no cost by visiting klasresearch.com and creating a login.

Interoperability Connections for Pediatricians

Interoperability is the ability of two or more systems or components to exchange information and to use the information that has been exchanged.

Your patient families expect a smooth experience with your practice, with as little waiting and uncertainty as possible. To deliver the most efficient pediatric care possible, you need an EHR with quick, robust connections to vital assets in the healthcare industry, including immunization registries, e-lab results, and electronic claims submission.

PCC delivers a broad range of interoperability connections to the most relevant systems to your pediatric needs, and adhere to strict healthcare industry standards and requirements.

Pricing that Eliminates Surprises

To provide true peace of mind, we’ve designed our system with a simple pricing model. PCC Complete is an EHR and medical billing software solution that includes all service, support and resources you will ever need, making your life easier and your expenses predictable.

Pricing 2020 - Why Choose PCC?

Pediatric Resources to Help Your Practice Thrive

At PCC, we are committed to the long-term success of our pediatric clients. That’s why we’re much more than a healthcare software company. We’re your expert partner, providing a wealth of free, up-to-date educational resources for continuous learning, from timely clinical issues to regulation compliance and advances in technology.

Explore Learning Resources

The PCC Community: A Valuable Network of Peer Professionals

Our national network of PCC clinicians is a valuable resource from which to draw information and inspiration, and we provide an easy interface for peer-based exchange. Discussions cover a variety of topics such as pediatric EHR and billing practices, insurance challenges, pediatric practice efficiencies, and clinical questions.

Your PCC Experience Begins with a Conversation

When you choose PCC, we’re with you every step of the way, from the decision-making process, to implementation, and beyond. We’ll help you practice better medicine, run a better business, and free up your time. We support you so you can focus on supporting your patients.

Take a look at our intensive implementation process and compare the services offered.

Take a look at our in-depth implementation process and compare the services offered.

Unlike other vendors who only seem to contact you for sales or support discussions, PCC’s implementation process provides the direct, supportive training and go-live assistance you need during the entire process.

Our implementation process supports you with the relevant set up, configuration and direction you need, while allowing you to proceed at your learning pace. How? Your Kick-Off meeting is a series of interactive training sessions over the course of two days that will set you on the right track as you begin training. Want to repeat a process or customize it for how your practice does business? With weekly implementation meetings over the 12 week training period, we’re here to help you whenever you have questions.

Implementation support doesn’t end once you’ve finished initial training. Practices, workflows, and healthcare decisions change when used in real-life office situations, so our implementation team will help you customize the EHR as you use it in real time. This supportive Go-Live process helps you practice what you learned in training to make sure it works the way you need it to for your patients. When you’re ready, you’ll say goodbye to your implementation team and hello to your Client Advocate and support team, who have your back for software requests, customization options, and problem-solving whenever you need it at no extra charge.

Most importantly, we won’t let you fail. That is our promise.

Weeks 1 - 4

  • Hardware audit
  • Hardware install
  • Data conversion 
  • Billing configuration
  • Interface building
  • Workflow creation
  • Order configuration

Weeks 5 - 8

  • Hardware configuration
  • Data conversion
  • Data review
  • Interface configuration
  • Protocol tweaking
  • Table configuration
  • Workflow testing
  • Chart migration (from paper)
  • Training 

Weeks 9 - 12

  • Workstation/printer configuration
  • Final data conversion
  • Elig/ERA completed
  • Protocol review
  • Workflows completed
  • Chart migration (from paper)
  • Remote training

“If you follow the timeline PCC provides, there is no fear involved because you familiarize yourself with everything. We had no idea our trainers would know so much about practice management. This just shows that with PCC you learn all aspects of a pediatric office.”

Dr. Hiral Lavania, One Family Pediatrics, Cumming, GA