Hear why pediatricians love PCC's software and people.
We've been with PCC for five years and it's been five great years. I heard about PCC probably about 25 years ago, and we first looked at their practice management system when we were looking into getting our very first computer system. And we made the mistake of not going with them at the time, and it took 20 plus years, but finally made the right decision.
I love PCC. I love the software, I love the people. I really love the people. Once we started to pick up with our numbers, that is when we actually had someone come into the office and work with us. And everyone who's come through here has been awesome. They've helped us with cleaning up templates, with working on our workflows, and have just been great to work with. And always available when we need help.
What I get out of PCC is so much more than what I pay every month for using the software. And that's what I tell people. I love PCC. I love what you can do with it. I love that you can customize it to do exactly what you need.
I can tell you that the PCC I started out with two years ago, looks different from the PCC I have today, because the one I have today is better. And every time there's a release, it's better than the last time. And when there is a glitch, you can talk to them, and someone is ready to listen to you and not make excuses and say, "Oh no, it's your fault." They listen and they try to make corrections for whatever it is that's going on. But that is really helpful because you can always expect out of the next release, there's some new shiny toy for you to play with, and I like that.
You know, it's very intimidating when you're looking for an electronic health record. There are so many different ones available, and I sort of narrowed it main two pediatric-focused electronic health records. And when I talked to PCC, I just really loved that it's a family, they have amazing support staff, they helped me with all aspects of starting up my own practice. Since they've been in pediatric practices for years, they were just so knowledgeable and helpful, and I found it very user friendly and easy to use.
We looked at a few systems, two of which are pediatric only, that's PCC and a competitor. And between looking at those systems, we decided that PCC worked better for us. It was more user friendly and provided better service by all reports. And we've found that to be the case.
When you sign up with PCC, you are getting what you pay for. When you sign up with another company that might charge you less, you are getting what you pay for, which is going to be less than what PCC offers, because PCC gives you more than just a software. They make your office run better. They help your collections. And you become part of what is known and really is the feeling, of the PCC family. I'm saying it because it's true. It really is.